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The door itself is just as ordered and installed well. We requested a service call to deal with a sensor problem that was fixed quickly and completely. Another problem was that the door jerks a lot… En savoir plus The door itself is just as ordered and installed well. We requested a service call to deal with a sensor problem that was fixed quickly and completely. Another problem was that the door jerks a lot at the bottom on the way down. We were originally told it was because the old door was taking on water and getting too heavy. However, even with the new door it continues to be a problem. The technician worked on the problem for a long time, even contacting the manufacturer, but it still persists
Réponse de l'entreprise:
Roberta, I would like to send out another Technician to see what the issue is. The weight of the previous door could have been the issue, but it may also be an issue with the operator or that the door is rubbing on the frame somewhere. we will take another look at your door and see if this can be resolved. Thanks, Gilles Gagnon- President.Happy Customers
They were easy to get a hold of and always quick to get back to us via email or phone. They were patient as our project was a bit delayed and they kept our doors for longer than expected. My husband… En savoir plus They were easy to get a hold of and always quick to get back to us via email or phone. They were patient as our project was a bit delayed and they kept our doors for longer than expected. My husband had a question about the support structure needed to be built before doors could be installed and the team at Gagnon was extremely knowledgeable and helpful.
Very pleased
I was very pleased with my experience with purchasing a garage door from Gagnon Overhead Door Ltd. I received a quote next day, order was done, door came in time promissed and installer came the next…
En savoir plus
I was very pleased with my experience with purchasing a garage door from Gagnon Overhead Door Ltd. I received a quote next day, order was done, door came in time promissed and installer came the next day. Very satisfied with the product and service. Staff is very helpful.
Thank you.
It's a Great Door
Service was fast and perfect
great experience
phenomenal product, timely and seamless installation. Very impressed!
Very Professional company
After dealing with Gilles at the home show we had a very complete experience from quoting to the final installation. Everything was at a professional level and we are completely satisfied with how we… En savoir plus After dealing with Gilles at the home show we had a very complete experience from quoting to the final installation. Everything was at a professional level and we are completely satisfied with how we were looked after. Thanks again Gilles and we have passed your name off to friends and would not look hesitate to use your services again.